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Photo by Bernard Little Walter Reed National Military Medical Center Dr. Jessica Hsu, of Walter Reed's Cardiology, was recently recognized as one of the Military Health System’s (MHS) Joint Outpatient Experience Survey’s (JOES) Best of the Best in its 2023 second-quarter report (January to June). To enhance the patient experience, the MHS asks beneficiaries to rate their care and patient experience, and responses are reported quarterly and annually in the JOES’s Best of the Best Reports containing the top-performing clinics, providers, clerks, and receptionists, each broken out by primary care and specialty care.
